A forward-thinking enterprise aimed to leverage generative AI to improve customer interaction, automate content generation, and deliver smarter, real-time services. They approached ProGems Consulting to develop and deploy a scalable AI application using Microsoft Azure’s AI infrastructure and services. AI development is more than innovation—it’s a strategy for future-ready businesses. At ProGems Consulting, we create secure, high-performance AI solutions tailored to your industry needs. From model design to cloud integration, our team delivered a reliable and user-friendly platform powered by Microsoft Azure.

  • Integration of Azure OpenAI Service with custom business logic
  • Development of a secure, web-based AI chatbot for internal and client use
  • Azure Functions for dynamic content generation and task automation
  • Cosmos DB and Azure SQL for structured, scalable data storage

 

  • PowerApps Model-Driven App  for operations portal
  • Dataverse for data storage, role security, and rules
  • Power BI Embedded dashboards in the admin panel
  • Microsoft 365 Security and environment-level controls

Business Impact

The solution enabled instant response generation, simplified knowledge retrieval, and enhanced user experience across digital touchpoints. Business users could now automate routine tasks and access intelligent summaries—saving time and improving outcomes.

AI development in a powerful way is not only about what machines can do—it’s about what your business can achieve. With Azure-powered generative AI, our client stepped into a new era of intelligent transformation.